We are focused on the revenue cycle needs of rural American healthcare entities. Some our our staff grew up in communities we serve. Because CAH’s and rural health clinics are by nature smaller, many RCM companies overlook them as clients, others may take them on but they can become lost in the mix as larger accounts get the focus and efforts.
CBO’s mission is to collect for you as much of your accounts receivable as fast as we can. We engage with clients who value a strong partnership ethic. We employ many intelligent and talented people dedicated to serving this mission for you.
CBO has developed a proprietary RCM business intelligence platform with tremendous claims workflow, data analytics, and reporting capabilities that leverages technology to accelerate and maintain revenue cycle gains for your benefit.
Our premier service is comprehensive full revenue cycle management. We become your billing partner preparing final bills for all third party payers and handling patient self-pay.
CBO can prepare your billings to insurers, process through the clearinghouse and forward on to the insurers. Our internal analytics reporting provides us critical information that greatly improves insights into trends that may be adversely affecting your cash collections.
Our customer service team can also screen for financial assistance, establish and administer payment plans and coax credit card payments over the phone.
We also provide other services including posting payments to patient accounts in host systems, making timely bank deposits and more. We can also provide other specialized RCM services.
Odessa Memorial has been a CBO client since their inception in 2007. Working with the CBO gives us access to subject matter experts, systems, and data analysis that we would never be able to purchase or manage on our own given our small size and remote location. The entire package has been very valuable in managing our AR and improving our front-end processes. This partnership has made my job as CFO much easier.”
This incredible group led by Operations Manager Jeneisa Sudbrink is truly phenomenal. I highly recommend CBO to any organization considering outsourcing revenue cycle functions.