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CRITICAL ACCESS HOSPITALS & RURAL HEALTH CLINICS

Our roots are in serving the revenue cycle needs of Critical Access Hospitals. We understand the unique challenges faced in rural communities.

We are focused on the revenue cycle needs of rural American healthcare entities. Some our our staff grew up in communities we serve. Because CAH’s and rural health clinics are by nature smaller, many RCM companies overlook them as clients, others may take them on but they can become lost in the mix as larger accounts get the focus and efforts.

CBO’s mission is to collect for you as much of your accounts receivable as fast as we can. We engage with clients who value a strong partnership ethic. We employ many intelligent and talented people dedicated to serving this mission for you.

CBO has developed a proprietary RCM business intelligence platform with tremendous claims workflow, data analytics, and reporting capabilities that leverages technology to accelerate and maintain revenue cycle gains for your benefit.

RCM Services

CBO’s services are designed, engineered and managed to support Critical Access Hospital (CAH) and rural health clinic RCM needs. Our premier service is Full Revenue Cycle Managment where we become your outsourced billing and collections department. It’s likely we can structure a package of services to deliver exactly what you need.

Full Revenue Cycle Management

Our premier service is comprehensive full revenue cycle management. We become your billing partner preparing final bills for all third party payers and handling patient self-pay.

Billing & Insurance Collections

CBO can prepare your billings to insurers, process through the clearinghouse and forward on to the insurers. Our internal analytics reporting provides us critical information that greatly improves insights into trends that may be adversely affecting your cash collections.

Patient Self-Pay Collections

Our customer service team can also screen for financial assistance, establish and administer payment plans and coax credit card payments over the phone.

Cash Postings, Enrollment, Coding & Consulting

We also provide other services including posting payments to patient accounts in host systems, making timely bank deposits and more. We can also provide other specialized RCM services.

Happy Clients

Meet our team

Kevin R. Kirk

Chief Operations Officer

Jeneisa Sudbrink

Director of Operations

Tracy Dobson, CRCP

MANAGER REGULATORY BILLING

Stacy Allen, CRCP

TEAM LEAD COMMERCIAL BILLING

Jacquie Bond

TEAM LEAD CUSTOMER SERVICE

Tamara Fryman

BUSINESS ANALYST

Learn more about us and our team ›

Get in Touch

If you’re serious about getting the job done, call us. We can do it together.

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