RCM Services
19080
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RCM Services

CBO REVENUE CYCLE MANAGEMENT SERVICES

CBO’s services are designed, engineered and managed to support Critical Access Hospital (CAH) and rural health clinic RCM needs. Our premier service is Comprehensive Central Billing Office, where we become your outsourced billing and collections department. Or if you prefer, perform a subset of services in Billing and Insurance Collections.

Let’s chat! It’s likely we can structure a package of services to deliver exactly what you need.

  • Preparation of all insurance billing
  • Insurance follow-up on unpaid balances
  • Cash posting
  • Customer service & self-pay collections
  • Credit balance resolution
  • Financial assistance administration
  • ED & clinic coding
  • Provider enrollment with Insurers
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COMPREHENSIVE CENTRAL BILLING OFFICE

Our premier service is complete Central Billing Office services. We become your billing partner preparing final bills for all third party payers including secondary insurers, and handling patient self-pay. We can provide coding support, provider enrollment services, conduct follow-up denial management and appeals, collection and posting of cash and credits, financial assistance evaluation & management, and prepare a robust set of business analytic reporting documents for your executives and actionable reports for your staff.

BASE BILLING & INSURANCE COLLECTIONS

CBO can prepare your billings to insurers, process through the clearinghouse and forward on to the insurers. We actively analyze the prepared bills for corrections needed on the front-end at the facility as well as manage and take action on denials and account follow-up. Our internal analytics reporting provides us critical information that greatly improves insights into trends that may be adversely affecting your cash collections.

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self-pay

PATIENT SELF-PAY COLLECTIONS

Collecting money owed from patients requires a skill set of diplomacy, persistence, a sympathetic ear, and in some cases being bilingual. Our customer service team can also screen for financial assistance, establish and administer payment plans and coax credit card payments over the phone.

CASH POSTINGS, ENROLLMENT, CODING,& CONSULTING

We provide other services including posting payments to patient accounts in host systems, and making timely bank deposits. We can also provide assistance with coding with our certified coding staff, or assist with provider enrollments with insurers. And we can provide other specialized RCM services including project work.

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Happy Clients

Ready to get started? We can customize a services package for you. We can do it together.
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